Policies
Refund & Return Policy
At Mira Moon Cosmetics, we prioritize the safety and hygiene of our customers. Due to the nature of our products, all sales are final, and we do not offer refunds, returns, or exchanges.
Please review your order carefully before completing your purchase. If you receive a damaged or incorrect item, contact our customer service team within 48 hours of delivery at contact@miramooncosmetics.com with your order number and photos of the issue, and we will assess the situation on a case-by-case basis.
By purchasing from Mira Moon Cosmetics, you agree to this policy.
Shipping Policy
Processing Time: Our processing time for orders is 3-5 business days. This means that your order will be packaged and prepared for shipment within this time frame.
Shipping Time: After your order has been processed, we will ship it to you via our standard shipping method. Shipping time is also 3-5 business days. Please note that shipping times may vary depending on your location and any unforeseen circumstances.
Delivery: Once your order has shipped, you will receive a confirmation email with tracking information. Please be sure to provide an accurate email address and check your spam folder if you do not see it in your inbox.
Mira Moon Cosmetics is not responsible for lost, stolen, or delayed shipments. Once an order is shipped, tracking details will be provided. Please ensure your shipping address is correct, as we cannot make changes after an order is placed.
Privacy Policy
Mira Moon Cosmetics respects your privacy. We collect and use your personal information to process orders, improve our services, and communicate with you. Your data will never be sold or shared with third parties except for order fulfillment and legal requirements. By using our site, you agree to our data practices. For any privacy concerns, contact us at contact@miramooncosmetics.com
Terms & Conditions
By accessing and purchasing from Mira Moon Cosmetics, you agree to our policies. All products are for personal use only. We are not responsible for allergic reactions—please check ingredient lists before use. Prices, products, and policies are subject to change without notice. Any misuse of our website may result in order cancellation or account suspension.
Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies help us analyze traffic, personalize content, and improve functionality. By continuing to use our site, you consent to our use of cookies. You can adjust your browser settings to disable cookies, but this may affect website performance.
Disclaimer
Mira Moon Cosmetics provides high-quality beauty products, but individual results may vary. Always conduct a patch test before full application. We are not liable for any adverse reactions or improper use of our products. Please consult a dermatologist if you have concerns.